Privacy policy

1. Information We Collect

We collect personal information from you in accordance with the New Zealand Privacy Act 2020. This includes:


- Identity Data: Your name, shipping address, billing address, email address, and phone number when you place an order or contact us.

- Usage Data: Information about how you use our website, including your IP address and cookies, collected via analytics tools to improve your shopping experience.

2. How We Use Your Information

We use your personal information strictly to:

- Process, pack, and ship your orders.

- Communicate with you regarding your purchases, inquiries, or support requests.

- Send you marketing updates and blog articles (only if you have explicitly opted in). You can unsubscribe at any time.

3. Data Protection and Third Parties


- We do not sell, rent, or trade your personal information to third parties.

- We share your data only with trusted service providers necessary to run our shop (Shopify, payment gateways like Stripe/PayPal, and NZ Post or courier services).

- All credit card payments are securely encrypted; we do not store your raw payment details.

4. Cookies

Our website uses cookies to keep track of items in your shopping cart and to analyze website traffic. You can choose to disable cookies in your browser settings, though this may limit website functionality.

5. Your Rights (Access and Correction)

Under the Privacy Act 2020, you have the right to request a copy of the personal information we hold about you, or to ask us to correct it if it is wrong. To make a request, please contact our Privacy Officer at support@healthverse.co.nz.