Terms of service

1. Overview

This website is operated by Healthverse. Throughout the site, the terms “we”, “us” and “our” refer to Healthverse. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. NZ Consumer Law & Supplement Safety


- Consumer Guarantees Act: Nothing in these terms excludes, restricts, or modifies your rights under the New Zealand Consumer Guarantees Act (CGA) or Fair Trading Act.

- Health & Safety: You agree to always read product labels, warnings, and directions before consuming any supplements. If you experience adverse reactions, you must stop use immediately and consult a medical professional.

3. Pricing, Orders, and Availability


- All prices on our website are listed in New Zealand Dollars (NZD) and include 15% GST.

- We reserve the right to refuse or cancel any order. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.

4. Shipping and Returns


- Delivery: Risk of loss and title for items pass to you upon delivery to the carrier.

- Returns: Change-of-mind returns are subject to our Returns Policy. Due to health and hygiene regulations, opened or unsealed supplements, vitamins, and beauty products cannot be returned for a change of mind.

Change-of-mind returns are accepted within 30 days of delivery, subject to our Returns Policy.

- Return Costs: The customer is responsible for return shipping costs for change-of-mind returns. We cover return shipping costs for faulty or damaged goods.


5. Limitation of Liability

To the maximum extent permitted by New Zealand law, Healthverse shall not be liable for any direct, indirect, or consequential damages resulting from the use or misuse of products purchased through this site, or from reliance on information published in our blog posts.